AI notetakers are changing meetings, but not everyone is on board

AI notetakers raise privacy issues and accuracy concerns in meetings.

: AI notetakers, used by companies like Microsoft and Google, create efficiency but also spark debates on privacy and meeting communication. Concerns exist over AI hallucinations and the ethical implications of recording conversations without consent. Experts advocate informing participants about AI use, as these tools struggle with nuances and non-verbal cues.

AI-powered notetaking tools from tech giants like Microsoft and Google are reshaping meetings by transcribing conversations and summarizing key points, but they face pushback due to privacy and accuracy concerns. Gokul Rajaram, from Marathon Management Partners, notes their extensive use but worries about AI hallucinations and the risk of recording conversations without consent.

Margaret Mitchell from Hugging Face underscores the ethical concerns, urging transparency and participant opt-outs when using AI in meetings. She highlights these tools' inability to grasp non-verbal cues, making them prone to misunderstandings, despite potential for future sentiment analysis enhancements.

Furthermore, AI notetakers could inadvertently diminish the human aspects of meetings, stifling creativity and open communication. Emerging as valuable training data for AI systems, these tools entice rapid adoption but risk altering workplace dynamics and reliance on technology for key tasks.

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