Why this AI startup is betting on voice-enabled bots to scale AI adoption in India

Sarvam AI startup launches voice-enabled bots supporting 10+ Indian languages, built on synthetic data, targeting customer support with affordable pricing.

: Sarvam, an AI startup from Bengaluru, has introduced voice-enabled AI bots for over 10 Indian languages, focusing on industries requiring customer support. They also unveiled Sarvam 2B, a small language model, and Shuka, an audio-language model. The startup aims to contribute to the IndiaAI program and offers its services at ₹1 per minute of usage.

Sarvam, an Indian AI startup, aims to cater to a linguistically diverse market by launching a voice-enabled AI bot that supports over 10 Indian languages. The co-founder, Vivek Raghavan, emphasized the preference of Indian people to speak in their native languages and highlighted the challenges of typing in these languages today.

The startup primarily targets businesses, particularly those needing customer support solutions. One client, Sri Mandir, has already processed over 270,000 transactions using Sarvam's AI agent which operates on WhatsApp, within apps, and even traditional voice calls.

Sarvam employs a small language model, Sarvam 2B, trained on 4 trillion tokens of synthetic data to power its bots. Additionally, it launched the Shuka audio-language model and a workbench for lawyers, both open-sourced, and aims to contribute to India's sovereign AI initiatives like the IndiaAI program.

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